The Kansas Small Business Development Center will be offering two workshops for small businesses on September 1, 2010 at the Sumner County Economic Development office at 123 N. Jefferson in Wellington.

Meeting the 3 Ms: Learning the Basics of Marketing, Management and Money - 1:00-3:00 PM
If you want to start a new business, the 3 Ms are critical.  This seminar offers basic, and essential information to consider about Marketing, Management, and Money for a new business.  A variety of resources will be provided that will help you assess the feasibility of your business idea and tips for writing your business plan.

Key Ingredients of Exceptional Customer Service - 3:00-5:00 PM
Did you know that 68% of all customers are turned away from a business by the attitude of an employee?  And, it costs 5 to 7 times more to gain a customer than to keep an existing one?  This seminar covers the essential elements of providing exceptional customer service, creating a customer centric culture, and turning customers into your biggest fans.

You may register online at www.cowley.edu/ksbdc or email at ksbdc@cowleycounty.org or call 620-402-6440.  If you have any questions, you may contact Donald Cain at 620-402-6440.

“A partnership program with the U.S. Small Business Administration”

SBDC’s are a program supported by the U.S. Small Business Administration and extended to the public on a non-discriminatory basis.  SBA cannot endorse any products, opinions, or services of any external parties or activities.

Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.  Contact 620-402-6440.